Shipping Details
- Free Shipping within Australia on all orders that retail for more than $80.00, provided that the following conditions apply.
1 - The retail value of the order is $80.00 or more after other discounts
are applied (eg first time subscribers discount.)
2 - The product or multiple products ordered do not exceed a physical flat pack size of 1000mm x 1000mm x 8mm Prior to being Packaged for dispatch
- Orders where the physical size of the items exceeds the above dimensions or in some cases, a weight, will be referred to as Custom Orders and will require a quote for freight costs.
- The freight quote for these Custom Orders will be calculated on size, weight and destination and quoted appropriately after consultation with the freight companies and the customer will be advised for approval.
- Dispatch is usually made within 15 business days of your order being placed as all our products are manufactured to order.
- There may be additional dispatch delay in peak seasons and for all personalised and custom orders to allow for consultation and design work.
- For urgent orders, a quicker dispatch time may be available, please contact us us using the 'Chat With Us' button below.
- We use all major courier companies as well as Australia Post to dispatch our products and every order is tracked and insured. Couriers are selected depending on Client’s location.
- As we use Courier companies to deliver our products, we are not able to
ship to PO Boxes.
- International customers are welcome. We ship internationally.